faq collective loneliness
I can't access the event
Did you find the e-mail we sent you through crowdcast? It contains your unique link to access the livestream. Can’t find it? You should be able to access the stream here. If you are asked to fill in a password when entering the crowdcast platform, please send a quick message to email@example.com and we will provide you with a password.
I can't find the crowdcast e-mail
The e-mail with your access link was sent to the same e-mail with which you have purchased your ticket. Can’t find it in the correct mailbox (or your spamfilter)? You should be able to access the stream here. Still having troubles? Send us a quick e-mail at firstname.lastname@example.org and we will get to the bottom of this.
How can I order tickets
It is no longer possible to order tickets for this event, because it has already taken place.
I have ordered multiple tickets
We have reached out to everyone who has bought more than one ticket, asking them to provide us with the additional mail addresses in order to activate access for these additional visitors. If you haven’t done so yet, please send us your additional mail addresses at email@example.com.
rewatching the program
Couldn’t participate on Sunday? Don’t worry, a recording of the entire event will remain available through your unique link until 2 weeks after the live event date.
What happens to my 2020 festival ticket?
Unfortunately, due to stricter regulations, our 2020 festival Brainwash Wanderlust (organised with 1,5 meters distance in mind) was cancelled at the last minute. If you indicated then that you would like to use your ticket for the next edition, your ticket is valid for the Brainwash Festival on Sunday 31 October 2021. Of course, we hope that the world will be a bit more ‘normal’ again by then and we’re busy making new plans. You’ll hear more about our new plans in May.
How do I order tickets?
You can only order tickets through our website. Once you have created a profile and completed your order, the tickets will be sent directly to your email address. If you have any problems ordering tickets, please contact firstname.lastname@example.org.
To which event does my ticket give me access?
Please check the event for which your ticket is valid. The date, time and location of the event are indicated on the ticket. If you bought a ticket for an online Brainwash Weekend, it gives access to all the programmes on that date. For example, during the Brainwash Weekend on Collective Loneliness, that ticket allows you to attend all online programmes on Sunday 28 February 2021.
Can I also watch archived online programmes?
With a ticket for an online Brainwash Weekend, you can watch taped registrations of the programmes until two weeks after the end of the live registration. Of course, you can only participate or ask a question to one of the speakers if you are actually present live.